Refund and Cancellation Policy

Last updated: 14 September 2026

This policy applies to purchases from CashCowLabs LLC, operating as Leadr. Read it together with our Terms and Conditions.

14-day refund policy

You may request a full refund within 14 days of purchase for a Leadr masterclass or digital product. Email hello@leadr.so within that period to request your refund. We will reply and ask for the details needed to locate your purchase and process it. You do not need to give a reason to qualify for this refund.

After 14 days, contact us about delivery problems, duplicate charges or other concerns. Nothing in this policy limits a refund or other remedy required by applicable consumer law. Terms introduced after your purchase do not retrospectively remove your existing rights.

Delivery problems and event cancellations

If you paid but did not receive the promised access, contact us so we can investigate and provide the purchased service or an appropriate remedy. If we cancel a paid event or cannot supply a purchased service, we will offer a refund for the undelivered service. You do not have to accept credit instead of a refund required by law.

If a material change to a session’s schedule prevents you from attending, contact us to discuss a transfer or refund. For other cancellation requests, we review the terms disclosed for your purchase and the circumstances of your request.

Duplicate or incomplete payments

If you were charged twice for the same order, tell us so we can verify and refund the duplicate. If a payment appears on your statement but you have no order confirmation, contact us before paying again. An authorisation or pending bank entry may not be a completed charge.

Requesting a refund

Simply email hello@leadr.so within 14 days of purchase to request a refund. We will ask for the necessary purchase details, verify the payment and process your refund.

Do not send passwords, full card numbers or card security codes. We will review your request and explain the decision, respecting any applicable legal time limits. Contacting us does not remove your right to raise a dispute with your payment provider or a relevant authority.

How refunds are returned

Payments are processed through Stripe. Approved refunds are normally returned through Stripe to the original payment method. If that method cannot receive a refund, we will work with the payment provider on the appropriate alternative. The time until a refund appears depends on the payment method and bank; we will provide the available refund reference or status when requested.

Access associated with a fully refunded purchase may end, without affecting any rights or access that remain due to you.

Email subscriptions

A one-time masterclass purchase is not a recurring subscription. Unsubscribing from promotional emails does not cancel a booking or request a payment refund. Use the unsubscribe link in a marketing email to stop that subscription, or email us to stop all marketing.

Contact

hello@leadr.so
CashCowLabs LLC
30 N Gould St Ste N, Sheridan, WY 82801, US.